Frequently Asked Questions.

1. What do all the numbers and charges mean on my bill?  Click here to see an example of a bill and how to read it.
   
   
2. Why is there a facility charge on my bill?    We explain your facility charge.
   
   
3. What is the Power Cost Adjustment charge and why does it change each month?  What is the PCA and how it affects you.
   
   
4. I received a Capital Credit check last December, what are Capital Credits?  How Capital Credits benefit member owners.
   
   


We have setup this page to hopefully answer some of your questions. We will continue to add to and update this page to assist our members. Please periodically check this page for new and updated questions and answers.